CRM Products and Add ons
ProUnison can offer the following add-on products to enhance the functionality of GoldMine and Act.
Details Plus
Details Plus allows an integrated data entry screen expand the functionality of the details tab in GoldMine and allow powerful grouping functions for GoldMine.
eGrabber
Automatically enters information submitted at web forms into your ACT!, Outlook, GoldMine, Access database & Excel workbook
Web Response Grabber helps you to automatically enter information submitted in web forms (email forms) into ACT!, Outlook, GoldMine, Access database and Excel workbook. It also schedules follow-up activities with the contact in your software. Ideal for web lead follow-up.
Web Response Grabber comes with features to perform all the actions you would do while entering web form email data into ACT! GoldMine, Outlook, Access, Excel. Requires no programming or scripting! Works with existing web forms, checks for duplicates and updates with latest information.
FrontSupport
FrontSupport is a windows based customer support software that enables your customer support personnel to store information for your customer support issues and tracks the issues from the time they are reported to the time they are resolved. Software companies use FrontSupport to track bugs, defects, feature requests etc.
In addition to storing and managing your customer support information, FrontSupport integrates the customer support issues with the contact information in your ACT! or GoldMine contact database.
Inaplex
Inaplex is a leading developer of information integration systems for the small to mid-enterprise market. They understand the challenges companies face when they are trying to achieve comprehensive, relevant, and accessible data within their CRM system to maximize the return on investment of such a system.
Their product Inaport, the premier data integration tool for GoldMine, SalesLogix and HEAT, allows organizations to easily and efficiently integrate mid-market CRM systems with back office systems and other enterprise data sources.
Inaport can be used for any CRM software supporting SQL and .Net technology and links disparate representations of customer information internally and externally.
MasterMine
MasterMine is an easy alternative to most report writing. The simplest reports take hours to create using GoldMine's report writer or Crystal Reports -- IF you have a trained technician available to do the work. With MasterMine and an hour's training ANY end-user GoldMine manager can get the information they need almost immediately in most cases.
More complex analytical spreadsheets may require some customization by you, the VAR, or by our MasterMine technicians. We can do the job for you or train you to do it.
QuoteWerks
QuoteWerks generates sales quotes efficiently and easily. This all-purpose quoting system integrates seamlessly with some of the top contact-management programs, such as ACT!, GoldMine, Maximizer, Outlook, salesforce.com, SalesLogix, and TeleMagic, allowing fast quote generation for customers already in the database. (Users without contact-management software can use the one provided in the system.) QuoteWerks can track your cost, selling price, and profit and allows for selling price and markup adjustments based on single-line items or the entire quote. You can also create bundles of items, see product price history, enter volume discounts, and link similar products together to offer substitutions. Quotes are stored in a Microsoft Access database file, ensuring a highly flexible format. You can fax, print, or email a quote by customizing your output or using a variety of pre-existing formats. Another powerful feature is the ability to convert a quote into an invoice (once the customer accepts the quote) by using a drop-down menu.
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