SAGE CRM MME

Sage CRM MME is an easy to use, fast to deploy, feature rich, low cost of ownership CRM solution, designed to introduce the real benefits of CRM to middle sized companies. Sage CRM MME aggregates individual and group efforts across sales, marketing and support teams, making people and companies more efficient at their roles. It links all departments to a single system that is deployed across an Internet architecture that inherently provides efficiencies in terms of deployment, maintenance and access.

Sage CRM MME allows for the pooling of all transactions and communication history into a single screen, giving you a 360 degree view of your customer.

Sage CRM MME Can Help Your Company to : Improve Sales Performance with tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM MME provides a snap shot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline. Quotes and orders can be easily created and saved so they can be pulled again in the future, saving time to sell not on administration. Manage and track every element of your campaign. View activities, objectives, leads generated and lead follow-up. You can drill down to specific activities within a campaign including communications, opportunities, responses, budget, actual cost and list of prospects. This in-depth view of your campaigns allows you to eliminate the guesswork and put your company’s marketing resources to their best use. Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, emails and documents sent and received. Armed with this customer knowledge they can handle customer queries more efficiently, which in turn enhances and strengthens the customer experience whilst improving job satisfaction.

Sales

Sage CRM MME provides organisations with the tools needed to sell more effectively. It is an easy-to-use application that provides thousands of sales users ever day with instant access to diaries, accounts, reports, pipelines, contacts, and call lists - in short everything sales people need to get their job done. For an organisation all this information is rolled up, tracked and reported on, giving continuous, meaningful and accurate reports on just how a sales organisation is performing. Download the Datasheet. Note PDF 1.6Mb

Marketing

Sage CRM MME provides powerful tools for managing, tracking and analysing targeted marketing campaigns. It is an easy-to-use application that provides hundreds of marketing users every day with the tools to target the right customer at the right time, eliminate guesswork and put your company’s marketing resources to their best use. Assign, schedule and track marketing activities and view every detail of each campaign at a glance. Download the Datasheet. Note PDF 1.2Mb

Customer Care

Sage CRM MME gives customer service staff the tools to develop real, lasting and beneficial relationships with customers. There is no better example of a department where the right technology and approach can transform a cost to the business into a potential profit center than in customer service. It is with this in mind that Sage CRM MME was built to deliver the functionality, the cost of ownership and the ease of use to the middle market so that service excellence can be at the heat of everything. Download the Datasheet. Note PDF 1.3Mb

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